Returns & Exchanges
At Gul, we want to ensure your sports gear meets your performance standards, which is why we offer a 30-day hassle-free return policy on all unused equipment and apparel. If you are not completely satisfied with your purchase, follow the steps below to initiate a return or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is clean and unused to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.